Schedule


ASCA 2025 Conference & Expo Schedule



Please Note: All times are MT.

Wednesday, April 30

4:00 pm–5:30 pm

4:00 pm–5:30 pm

Affiliate Sessions


Room:
Sarasota 1


Speakers:
Allergan Aesthetics an AbbVie Company


This session does not provide continuing education credit. Seating is limited to the first 30 attendees.


Join us to discuss the value of supplier partnerships, particularly in the area of plastic surgery, hernia repair, and tissue matrix procedures. Allergan is keen on understanding what factors influence ASCs when choosing products, selecting suppliers, and the specific qualities and offerings you value most. Let's strengthen supplier partnerships together.

4:00 pm–7:30 pm

4:00 pm–7:30 pm

Attendee Registration


Location:
Hall D Lobby


5:30 pm–8:00 pm

5:30 pm–8:00 pm

Exhibit Hall Open

6:00 pm–8:00 pm

6:00 pm–8:00 pm

Exhibit Hall Welcome Reception


ASCA 2025 kicks off with a Colorado-themed reception featuring craft beer and a variety of beer hall cuisine, from soft pretzels to sausages.




Thursday, May 1

6:30 am–6:00 pm

6:30 am–6:00 pm

Attendee Registration


Location:
Hall D Lobby


7:00 am–8:00 am

7:00 am–8:00 am

Attendee Breakfast


Join us in the exhibit hall for a breakfast including juices and coffee along with hot items like eggs and oatmeal to fill you up for the busy day of ASCA 2024.

8:00 am–9:00 am

8:00 am–9:00 am

CMS Quality Reporting for ASCs


Faculty:
Gina Throneberry, MBA, BSN, RN, CNOR, CASC

AEU Content Area:
Quality Management


Annual updates to the Centers for Medicare & Medicaid Services’ (CMS) quality reporting program for ASCs continue to pose new challenges for perioperative leaders in the ASC setting. Learn what quality reporting measures your ASC is required to report now and get key definitions and answers to frequently asked questions about those measures to help your ASC comply and avoid future cuts in your Medicare reimbursement rates.

8:00 am–9:00 am

8:00 am–9:00 am

Federal, State and Private Payer Audits of ASCs


Faculty:
Robert Liles, JD, MBA, MS

AEU Content Area:
Regulatory and Legal Issues


Whether you work for a small ASC or a multi-location system, chances are your organization will be subjected to an audit or investigation of your Medicare, Medicaid and/or private payer claims in the near future. How should you respond if your ASC is audited or investigated? Join this session to discuss the various enforcement initiatives that the government is pursuing and ways you can reduce your organization's level of risk. Even a simple mistake can lead to the submission of improper claims and an assessment of an overpayment. Unfortunately, the government could contend that the submission of false information is fraud, not just a mere mistake.

8:00 am–9:00 am

8:00 am–9:00 am

Managing Diverse Personalities on Your Board


Faculty:
Rena Courtay

AEU Content Area:
Human Resources


An engaged governing board is a key driver in the success of an ASC. This engagement often involves a range of strong personalities, each bringing valuable knowledge, experience and expertise. However, if not managed effectively, these diverse perspectives can become divisive and detrimental to your center. Many of us have experienced board meetings where decision-making becomes challenging due to clashing personalities. In this session, we will explore the various traits that comprise many governing boards and provide you with insightful strategies for structuring your board to harness and maximize its diverse strengths.

8:00 am–9:00 am

8:00 am–9:00 am

Medication Management & Drug Diversion Prevention in Your ASC


Faculty:
Alexander Yampolsky, PHARMD

AEU Content Area:
Regulatory and Legal Issues


Surgery centers face distinct challenges when it comes to managing medication ordering, ensuring medication safety, following compliance rules and preventing drug diversion. Unlike hospitals, which have entire pharmacy teams dedicated to supporting surgery departments, ASCs lack this support.

In this presentation, you will learn how to prepare for and deal with common medication-related challenges faced by de novo centers, HOPD-to-ASC conversions and established centers.

8:00 am–9:00 am

8:00 am–9:00 am

Expanding Cardiovascular Procedures in the ASC Setting


Faculty:
Jennifer Marie Vazquez, MBA, BSHM, RT, (R)

Crystal DeMario, CPC, CIRCC, CASCC, CCC

Kelly Marie Bemis, BSN, RN

AEU Content Area:
Delivery of Patient Care


Interact with this panel of experts to learn about the cardiovascular (CV) surgical care surgery centers across the US are providing now, including why these procedures have moved into ASCs and what to consider before adding this service line. Get advice on creating a safe CV program and the important clinical outcome metrics to monitor. Ask questions, get advice and review recent trends and what to expect next in outpatient CV care.

9:10 am–10:10 am

9:10 am–10:10 am

Using Systems Thinking to Resolve ASC Patient Safety Events


Faculty:
Vicki Lewis, PHD

AEU Content Area:
Quality Management

This presentation will shift your paradigm for understanding and preventing safety events in ASCs by recounting the story of two lost specimen events. A root cause analysis often identifies the clinicians involved, reviews the sequence of tasks and processes, and finds deviations from the expected sequence, which results in clinicians being retrained. However, by applying the principles of human factors engineering and systems thinking, you can more effectively address the root causes of recurring safety challenges. Discover how systems thinking can provide lasting solutions and proactively help you build the safety infrastructure your organization needs.

9:10 am–10:10 am

9:10 am–10:10 am

Unleash Your Full Leadership Potential


Faculty:
Jessica Bush, MHA, BSN, RN, CAPA, CPXP, CPC

AEU Content Area:
Human Resources

Built on works written by John C. Maxwell, including Developing the Leader Within You and The Five Levels of Leadership, this session will help you discover timeless principles you can rely on to propel your leadership journey forward, whether you are a seasoned or aspiring leader. This workshop will delve into the fundamental qualities and skills necessary for effective leadership and discuss engaging examples and inspiring anecdotes. By exploring the five levels of leadership, the key to effectiveness and the essential qualities every leader should possess, you will gain valuable insights to enhance your leadership abilities and accelerate your personal growth.

9:10 am–10:10 am

9:10 am–10:10 am

Leverage Data Analytics to Drive Revenue Cycle Improvements


Faculty:
Jocelyn C. Gaddie

AEU Content Area:
Financial

Dive into the world of data analytics and discover how it can transform your ASC’s revenue cycle. This session will explore how to use data analytics to identify and establish smart KPIs, increase payments from both patients and payers, implement data-driven decision-making processes, and assist with future planning by predicting challenges and optimizing performance.

9:10 am–10:10 am

9:10 am–10:10 am

Effective Succession Planning for ASCs


Faculty:
Mary K. Ryan, MBA, BSN, RN, CAIP, CASC

AEU Content Area:
Human Resources

Is your ASC prepared for the future? Succession planning aims to secure top talent and develop potential leaders to advance the organization and move into top-level roles. But how do we go about filling in gaps when someone leaves? One of the keys to success lies in identifying the significant challenges your center will face, pinpointing the critical positions needed to tackle those challenges and finding the right talent fit to navigate them. Who is the ideal fit? How can we ensure they receive the mentoring, tools and exposure required to excel? Join us for this can’t-miss talk on effective succession planning strategies!

9:10 am–10:10 am

9:10 am–10:10 am

Implement and Grow Your Outpatient Total Joint Replacement Program


Faculty:
Colleen Ramirez, RN, CASC

Scott Smallwood, RN

Rena M. Courtay, MBA, BSN, RN, CNOR, CASC

AEU Content Area:
Delivery of Patient Care

Designed for surgery center leaders interested in developing or expanding their outpatient total joint replacement (TJR) programs, this interactive session will connect you with three industry experts who have extensive hands-on experience in this rapidly growing specialty. The panelists will share comprehensive insights into the essential components of a successful outpatient TJR program, including patient selection criteria, preoperative preparation and postoperative care. They will also provide proven strategies and practical advice you can use to enhance patient outcomes, optimize operational efficiency, and leverage data and technology. Ask questions, share your experiences and engage in peer learning as you explore solutions to the challenges you can expect to face as you establish and grow a top-quality TJR program.

10:00 am–7:00 pm

10:00 am–7:00 pm

Exhibit Hall Opens


Join us in the exhibit hall for the busy day of ASCA 2024.

10:10 am–11:00 am

10:10 am–11:00 am

Exhibit Hall Morning Break


Refreshments will be provided to attendees and exhibitors in the exhibit hall.

11:00 am–12:30 pm

11:00 am–12:30 pm

Keynote Session


Faculty:
Melissa Stockwell

AEU Content Area:
Quality Management


Join us for an inspiring keynote session with U.S. Army veteran and Paralympic medalist Melissa Stockwell.

As the first female American soldier to lose a limb in active combat during the Iraq War, Melissa transformed her personal adversity into a journey of remarkable achievements. She competed in swimming at the 2008 Beijing Paralympics and later earned a bronze medal in paratriathlon at the 2016 Rio Games.

Her story exemplifies resilience, determination and the power of choice. You'll leave motivated to overcome challenges and inspired to make a positive impact in your community.

12:30 pm–2:00 pm

12:30 pm–2:00 pm

Lunch & Learn Sessions



Lunch & Learn 1
Hosted by XXXX


Room:
RoomNumber


Speakers:
Suzette Song, MD, Former Orthopedic Surgeon and Vice President of Medical Affairs, OSS Health

Porter Jones, MD, Vice President of Clinical Transformation, Avant-garde Health

Lunch and Learn sessions do not provide continuing education credits. Seating is limited to the first 30 attendees.


Lunch & Learn Description





Lunch & Learn 3
Hosted by XXXX


Room:
RoomNumber


Speakers:
Angela Carranza, Senior Manager, Clinical Solutions, Medline

Brendan Dooley, Senior Vice President National Field Sales, Surgery Centers, Medline


Lunch and Learn sessions do not provide continuing education credits. Seating is limited to the first 30 attendees.


Lunch & Learn Description



Lunch & Learn 4
Hosted by XXXX


Room:
RoomNumber


Speakers:
TBA


Lunch and Learn sessions do not provide continuing education credits. Seating is limited to the first 30 attendees.


Lunch & Learn Description



Lunch & Learn 5
Hosted by XXXX


Room:
RoomNumber


Speakers:
Naya Kehayes, Partner and ASC Practice Leader, ECG Management Consultants

Dana McKinniss, Senior Manager, Strategy & Insights, Stryker


Lunch and Learn sessions do not provide continuing education credits. Seating is limited to the first 30 attendees.


Lunch & Learn Description



Lunch & Learn 5
Hosted by XXXX


Room:
RoomNumber


Speakers:
Matt Seefeld, Executive Vice President, MedEvolve

Heather Richards, Chief Revenue Optimization Officer, Atlas Healthcare Partners


Lunch and Learn sessions do not provide continuing education credits. Seating is limited to the first 30 attendees.


Lunch & Learn Description.

12:30 pm–2:20 pm

12:30 pm–2:20 pm

Exhibit Hall Luncheon


Food and beverages will be provided to attendees and exhibitors in the exhibit hall.

2:20 pm–3:35 pm

2:20 pm–3:35 pm

Best Practices in Revenue Cycle Management


Faculty:
Kelley Blair

AEU Content Area:
Financial


Delve into the latest ASC market trends, focusing on innovative revenue cycle metrics, common pitfalls and strategies for improved outcomes, as you explore new techniques for creating and managing growth in today’s rapidly evolving outpatient surgery industry. Learn best practices in business operations and revenue cycle management and gain fresh insights and actionable knowledge that can help your center achieve long-term success.

2:20 pm–3:35 pm

2:20 pm–3:35 pm

Conducting a Proper Employee Performance Evaluation


Faculty:
Salvatore Puccio, JD

AEU Content Area:
Human Resources


Having a well-designed process in place for performance evaluations can help with staff management, improve the skills and productivity of staff and provide protection against baseless claims of unlawful termination. Join Salvatore as he provides practical guidance on how to create a company-wide performance evaluation system and best practices for delivering both positive and difficult messages to staff.

2:20 pm–3:35 pm

2:20 pm–3:35 pm

Federal Update


Faculty:
Kara Newbury, JD

AEU Content Area:
Regulatory and Legal Issues


Get the latest information regarding federal regulatory and legislative activity that could impact your ASC and its operations. Focus on Medicare payment policy, quality reporting requirements, and survey and certification developments. This presentation will also include information on discussions taking place on Capitol Hill regarding price transparency, site-neutral payments and cost reporting.

2:20 pm–3:35 pm

2:20 pm–3:35 pm

Protect Your Patients and Healthcare Team with Consistent Life Safety Compliance


Faculty:
Dale Lyman, CFPS, CFPS
Richard Parker, MBA, FACHE, CHFM, FASHE
Franklin Sands

AEU Content Area:
Regulatory and Legal Issues


Join this panel of life safety experts as they unravel the complex network of life safety requirements that apply to your ASC and look at the many ways your facility benefits from ongoing compliance. The session will cover life safety code challenges, strategies and solutions for addressing those, recent inspection findings and practical best practices to enhance your facility’s safety culture and operational efficiency. Administrators, safety officers and all healthcare professionals dedicated to upholding the highest standards of safety and care in their centers will benefit.

3:35 pm–3:45 pm

3:35 pm–3:45 pm

Afternoon Break


General Session Description

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Hot Topics in Legal Compliance for ASCs


Faculty:
Amber McGraw Walsh

AEU Content Area:
Regulatory and Legal Issues


Regulatory policy is evolving constantly in critical ways. Take an in-depth look at recent updates to the Anti-Kickback Statute, fraud and abuse compliance issues, noncompete covenants, and other essential legal topics to learn what those changes mean for your surgery center and what you need to know to enhance your ASC’s compliance.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Automation in Action: Overcoming Top Challenges


Faculty:
Daren Smith, BSN, RN

AEU Content Area:
Financial


ASCs today face numerous challenges, including staffing shortages, physician recruitment, a fragile supply chain, capitalizing on case migration, rising costs and increased reporting demands. Fortunately, automation offers a powerful solution to help address these challenges and more. Attendees will learn how to harness automation to strengthen clinical, operational and financial performance—ultimately leading to success in their facilities.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Pharmacy Documentation: Tips for Patient Safety and Survey Success


Faculty:
Victor Alves, PHARMD, BCGP, FASCP

AEU Content Area:
Regulatory and Legal Issues


Complete and accurate pharmacy documentation is essential for patient safety and regulatory compliance. Because the requirements are dispersed across various licensing guidelines and accreditation standards, staying compliant can feel overwhelming. In this session, we will focus on the most problematic and frequently cited documentation issues. You’ll gain insights and practical tips to help you maintain compliance, ensure patient safety and navigate surveys with confidence.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Delegation for Doers


Faculty:
Amy Lafko, MSPT, MBA, CEO

AEU Content Area:
Quality Management


If you’re at this conference, you’re a doer. And as a doer, you might believe these myths about delegation:

  1. It's faster for me to just do it myself.
  2. I'm the only person who can do it right.

But what if delegation worked as intended? In this session, attendees will learn to:

  • identify what to delegate
  • assess your team's readiness and motivation, so that delegation doesn’t just save time—it also maximizes potential
  • build bench strength for future delegation opportunities
  • craft a streamlined delegation process for guaranteed success.

Delegation done right does work. Take back the time to lead your team and grow your ASC. It all starts with scrambled eggs—no, really, that’s how the session starts.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Ramp Up Your ASC Leadership Skills with Advice from These Experts


Faculty:
Rebecca R. Craig, MBA, RN, CNOR, COC, CASC
Raghu Reddy, MBA, BS, CMR
Missy Soliz, BSN, RN

AEU Content Area:
Human Resources


Learn the secrets of ASC management success from three highly regarded surgery center managers with multiple decades of ASC management experience behind them. The panelists will share lessons learned from their past and insights into emerging trends and current hot topics in ASC operations. Bring your questions and your quandaries to fuel the conversation. Take away best practices, real-world solutions and a better understanding of the knowledge and skills required to run an ASC with a consistent record of top-quality patient outcomes and a healthy bottom line.

5:00 pm–7:00 pm

5:00 pm–7:00 pm

Exhibit Hall Happy Hour


Don't miss this Colorado-themed reception featuring craft beer and an array of beer hall food favorites.





Friday, May 2

7:00 am–7:45 am

7:00 am–7:45 am

Wellness Morning



Sponsored by United Surgical Partners International

Get moving with this year’s WELLNESS morning, where you’re invited to join a 5k run, 1k walk or 45-minute yoga class! Whether you’re a regular runner, an avid walk, a devote yogi or just want to get up and get moving, everyone is welcome.

Wellness Schedule: 6:15 am–7:30 am

Run/Walk Registration: 6:15 am
Run/Walk Start: 6:20 am
Yoga: 6:45 am–7:30

Registration Location: Mangrove Lawn

Runners and walkers, please complete the waiver in advance.

Complete WaiverDownload Map

7:45 am–8:45 am

7:45 am–8:45 am

Attendee Breakfast

Join your fellow attendees for a hearty breakfast including pastries, coffee, juices and eggs.

8:45 am–10:15 am

8:45 am–10:15 am

Safeguard Your ASC from Cyberattacks


Faculty:
Gary Salman, BA

AEU Content Area:
Human Resources


Cyber threats such as ransomware, data theft and email account takeovers are causing significant financial, reputational and regulatory challenges for surgery centers. Get a comprehensive understanding of key cybersecurity threats and practical solutions tailored for ASCs. Find out

  • who is targeting ASCs and why;
  • what a real-world attack looks like and how it would impact your revenue cycle;
  • which recent trends in defensive and offensive technologies can help you better protect your ASC;
  • how you can use security KPIs to assess your cybersecurity risk score; and
  • why you should divide these responsibilities between IT and cybersecurity services to ensure transparency in risk management.

This eye-opening presentation will help ASCs of all sizes stay informed about the latest cybersecurity threats and trends and empower you to strengthen your defense against evolving risks.

8:45 am–10:15 am

8:45 am–10:15 am

Sterilization in ASCs


Faculty:
Steve Zeplin, MSN, RN, SPDT

AEU Content Area:
Delivery of Patient Care

IPCH Content Area:
Instrument/Equipment Cleaning, Disinfection & Sterilization


This session will review sterilization modalities typically used in the ASC setting. Attendees will learn about the sterilization monitoring tools and process indicators for each processed load. The current AAMI ST79 and AORN guidelines and recommended practices for quality control monitoring of steam and vaporized hydrogen peroxide (VH2O2) processes will also be discussed.

8:45 am–10:15 am

8:45 am–10:15 am

Real-World Solutions to Common Risk Management Concerns


Faculty:
William Miller, ESQ
Debra L. Stinchcomb, MBA, BSN, RN, CASC

AEU Content Area:
Human Resources


All aspects of ASC operations involve some degree of risk. Join this session to learn how to avoid it with sound risk management techniques, lessons learned from past litigation, and real-world solutions you can use when you return home to protect your facility and staff. Areas of focus will include the medical record, allergies and other medical contraindications in patient care, personnel scope of practice, the physician and allied health credentialing processes, and the informed consent process.

8:45 am–10:15 am

8:45 am–10:15 am

Finance 101- An Introduction to Finance and Accounting in ASCs


Faculty:
John J. Goehle, MBA, CPA, CASC

AEU Content Area:
Financial


Get an overview of the essentials of finance and accounting used in the ASC setting. This session covers the key accounting principles relevant to the ASC environment and how to read and interpret the income statement and balance sheet.

8:45 am–10:15 am

8:45 am–10:15 am

Charting the Course: Quality Improvement and Benchmarking in Action


Faculty:
Becky Ziegler-Otis, MHA, RHIA, CPHQ, CHC, CASC
Tina J. DiMarino, DNP, MBA, RN, CASC, FACHE

AEU Content Area:
Quality Management


Imagine you have been asked to give a deposition about a situation that occurred at your ASC. How prepared are you? What is the opposing attorney allowed to ask you? What information should you give? Are you able to voice opinions? What if a medical record does not have appropriate documentation? What do you say when the standard of care has not been met? Learn the ins and outs of giving testimony under oath during this important phase of any lawsuit. Review real-world situations and observe a mock deposition demonstration. Walk away with solutions to prepare you for a successful deposition experience.

8:45 am–10:15 am

8:45 am–10:15 am

Getting to Know Your AOs: Background, Expectations and Common Deficiencies


Faculty:
Dianne N. Bourque, RN, CNOR
Beth Hogan, MSN, RN, CNAMB, CGRN, CNOR, CASC
Patricia T. Dixon-Thomas, MSN, BSN, RN
David M. Shapiro, MD, CHC, CHCQM, CHPRM, LHRM

AEU Content Area:
Regulatory and Legal Issues


In today’s healthcare environment, accreditation is essential for ensuring patient safety, quality care and operational excellence within the ASC. This panel discussion brings together experts from major accreditation organizations to discuss the evolving landscape of ASC accreditation. Attendees will gain insights into the services these organizations provide, the typical accreditation process from start to finish, and challenges commonly faced by ASCs. This interactive session will allow participants to ask questions, engage directly with the panelists and gain a deeper understanding of how accreditation organizations are shaping the future of ASCs.

10:00 am–12:00 pm

10:00 am–12:00 pm

Exhibit Hall Open


Refreshments will be provided to attendees and exhibitors in the exhibit hall.

10:15 am–11:40 am

10:15 am–11:40 am

Exhibit Hall Morning Break


Refreshments will be provided to attendees and exhibitors in the exhibit hall.

11:40 am–12:40 pm

11:40 am–12:40 pm

Build a Culture of Safety around Infection Prevention


Faculty:
Erica Smith, MBA

AEU Content Area:
Delivery of Patient Care

IPCH Content Area:
Infection Prevention Strategies


Learn how to empower your surgery center’s infection preventionist and healthcare leaders to foster a robust safety culture by engaging staff at all levels in infection prevention and control (IPC) efforts. This presentation will highlight the significance of continuous education, staff involvement in policy development and creating an environment where safety is a shared responsibility. Topics such as bundle compliance, scrub technique, sterile field maintenance, IV preparation, skin asepsis, and adherence to Instructions for Use (IFU) and Health and Sterile Processing Association (HSPA) recommendations will be explored. Through real-world case studies and practical strategies, attendees will learn how to drive infection prevention outcomes and improve overall patient safety by creating a sustainable culture of safety.

11:40 am–12:40 pm

11:40 am–12:40 pm

Reducing CMS-Covered Procedures Claims Denials through Physician Communications of Documentation Criteria


Faculty:
Cristina Bentin, CMA, CPPM, CCS-P, COC

AEU Content Area:
Financial


To reduce CMS claims denials for procedures thought to be “covered” based on the ASC Covered Procedures List, it is important to understand the CMS ASC payment methodology and to communicate documentation requirements to your physicians. Both CMS and commercial payers have specific criteria or indications of coverage that must be met and documented by the physician prior to surgical intervention. This session will review the CMS ASC payment system, including the covered procedures list, payment rates, pertinent addenda and CMS documentation citations. We will conclude with case studies highlighting CMS ASC-covered procedures either denied or reimbursed based on physician documentation and access to criteria prior to surgical intervention.

11:40 am–12:40 pm

11:40 am–12:40 pm

Strategies for Overcoming Unconscious Bias and Transforming Ambulatory Care


Faculty:
Shermoin Clardy, MSW, LICSW, SUDPT

AEU Content Area:
Quality Management


Look closely at how unconscious biases—often unintentional and rooted in societal stereotypes—affect patient care, staff interactions and organizational culture. Using interactive discussion and real-world examples, get practical strategies for recognizing and mitigating that bias in your daily work. Bring your experiences and questions to enrich this dynamic discussion on advancing healthcare equity. Whether you are a manager or frontline caregiver, this session will empower you to make a meaningful impact by fostering a more inclusive healthcare environment in your ASC.

11:40 am–12:40 pm

11:40 am–12:40 pm

Optimizing Your Clinical Workforce


Faculty:
Kathleen Regan, MHA, BSN, RN, CASC

AEU Content Area:
Human Resources


Welcome, surgery center leaders, to this session designed to help you overcome obstacles and excel at building and maintaining a highly skilled and engaged perioperative clinical team. Discover the methods one ASC used to simultaneously decrease turnover while increasing its workforce by 35% to accommodate growing demand associated with a two-year, $11 million expansion project. Learn how to apply a standard and methodical approach to candidate selection, onboarding, clinical orientation and culture to help your ASC be the employer of choice in a highly competitive market.

11:40 am–12:40 pm

11:40 am–12:40 pm

Advocacy Alchemy: Unleash the Power of Grassroots Engagement


Faculty:
Simon Schwartz
Stephen Abresch, BA, MA

AEU Content Area:
Regulatory and Legal Issues


Have you and others at your ASC considered getting involved in ASC government affairs and grassroots advocacy but hesitated because you are not sure you have the time it takes or the skills you need to get involved? This panel of ASC advocacy experts is here to help! Whether you are interested in federal or state advocacy and working directly with ASCA, your state ASC association or both. Simon and Stephen will demystify the process, dispel the rumors about the difficulties involved and give you the confidence and resources you need to be the kind of ASC advocate you always knew you could be. Basic components of ASCA and state association advocacy, like Washington, DC, fly-ins; state capital visits; facility tours for your elected officials and letter writing campaigns will be discussed.

12:40 pm–2:00 pm

12:40 pm–2:00 pm

ASC Celebration Luncheon


Sponsored by XXXX

XXJoin your colleagues in celebrating the recent successes and accomplishments of the ASC community during this year’s ASC Celebration Luncheon, sponsored by SCA Health. The celebratory lunch offers a change of pace after two days of intensive educational sessions and the hubbub of the exhibit hall.XX

2:10 pm–3:25 pm

2:10 pm–3:25 pm

A Leader’s Guide to Effective and Compliant Employee Investigations and Termination


Faculty:
Casey Duhart, JD

AEU Content Area:
Human Resources


Navigating the complexities of internal employment investigations and employee terminations is a critical skill for any organizational leader. This session will provide you with a comprehensive roadmap for conducting thorough and legally sound internal investigations, ensuring you handle sensitive situations with care and compliance. We will cover the entire process—from identifying when an investigation is necessary, gathering and documenting evidence, interviewing involved parties, and maintaining confidentiality. You will leave knowledgeable of best practices for conducting effective investigations at the workplace.

2:10 pm–3:25 pm

2:10 pm–3:25 pm

Pro Tips for Successful ASC Payer Contract Negotiations


Faculty:
I. Naya Kehayes, MPH

AEU Content Area:
Financial


Learn how to tackle the fundamental ASC reimbursement and payment systems commercial payers use with key strategies that can help you negotiate high-quality contracts. Explore the current payer environment, payer policies, contracting pitfalls to avoid and techniques that impact success. Please note: This session will contain some advanced and technical content that may be more suitable for attendees with some knowledge of ASC reimbursement and payment systems and contract negotiation experience.

2:10 pm–3:25 pm

2:10 pm–3:25 pm

Manage Your Financial Statements Effectively; Boost Your Bottom Line


Faculty:
Terry A. Bohlke, MSHA, CPA, CMA, CASC

AEU Content Area:
Financial


Take a deep dive into your ASC’s financial statements with a focus on how to effectively evaluate your surgery center’s financial strengths and weaknesses. Examine the statements you receive every month and unveil lesser-known reports you should be getting and using. You don't need to be a CPA to be the sharpest person at your ASC when it comes to managing these reports and your ASC’s bottom line.

2:10 pm–3:25 pm

2:10 pm–3:25 pm

Writing a Successful Plan of Correction


Faculty:
Sandra J. Jones, MBA, MSM, CPHRM, CHCQM, CASC, FABQAURP, FHFMA

AEU Content Area:
Regulatory and Legal Issues


Crafting and executing an effective Plan of Correction (PoC) can be a challenging task. State agencies, CMS and accrediting organization surveyors may require a PoC when a deficiency in compliance is discovered. This session will walk you through the entire process, from analyzing the cited deficiency and addressing the cause to determining corrective actions, implementing the plan and measuring improvement.

However, the process doesn’t end there. Validating the improvement and effectively communicating the results are key components to demonstrate that your plan was successful. These steps ensure that both your staff and governing body are informed, and that surveyors can confirm the effectiveness of your actions. In this session, you’ll also learn which deficiencies can lead to immediate jeopardy, how the volume of deficiencies can impact survey results and the key elements of an acceptable PoC.

2:10 pm–3:25 pm

2:10 pm–3:25 pm

Evolving Trends in ASC Anesthesia


Faculty:
Aaron Persinger, MD
Colleen Ramirez, RN, CASC
Michael Bernard, MD

AEU Content Area:
Delivery of Patient Care


Explore the critical trends and challenges impacting anesthesia delivery in outpatient surgery today and get guidance for managing your most serious concerns in your own facility in this timely discussion led by an administrator, a nurse leader and an anesthesiologist, all with extensive ASC experience. Essential topics, including patient selection, pre-surgical testing requirements and multi-modal pain management, will be addressed, along with topics surrounding collaboration between anesthesia personnel and ASC leadership. Speakers will provide vital take-home recommendations for enhancing efficiency and cost savings while maintaining patient safety and best practices in anesthesia.

2:10 pm–3:25 pm

2:10 pm–3:25 pm

Infection Preventionist Education and Training


Faculty:
Laurie T. Roderiques, BSN, RN, CNOR, LNC, CAIP, CASC

AEU Content Area:
Human Resources

IPCH Content Area:
Infection Prevention Education and Training


The CMS Conditions for Coverage, Q-0240, refers to Infection Control in the ASC. The Interpretive Guidelines: §416.51 states that the ASC's infection control program must be directed by a designated health care professional with training in infection control. Exhibit 351, Ambulatory Surgical Center (ASC) Infection Control Surveyor Worksheet question 17 asks: Does the ASC have a licensed healthcare professional qualified through training in infection control and designated to direct the ASC's infection control program? That is followed by 17.c: If this person is not certified in infection control, what type of infection control training has this person received? How do you answer these questions? We will explore how to place your infection preventionist in the best possible position to excel in their role in your ASC.

3:25 pm–3:45 pm

3:25 pm–3:45 pm

Afternoon Break


Faculty:
Gina Throneberry, MBA, RN, CNOR, CASC

AEU Content Area:
Quality Management


During this break, enjoy some light snacks and drinks to keep you going for the rest of the afternoon.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Use an Emotional Intelligence Assessment to Boost Team Dynamics and Improve Outcomes


Faculty:
Josiah Whitman, BA

AEU Content Area:
Human Resources


Focus on how perioperative leaders can assess and enhance emotional intelligence (EQ) within their teams to reduce conflict, improve communication and navigate high-stress environments effectively. Attendees will learn practical strategies for evaluating EQ, fostering emotional resilience and strengthening teamwork, all of which contribute to a safer and more efficient operating room (OR). Perfect for directors of surgical services and OR leaders, this session will provide actionable insights to improve team dynamics and elevate patient outcomes and care.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Leadership Insights: Sterile Processing from the QAPI Perspective


Faculty:
Janette Lischeske, MHA, BSN, RN
Emily Hemingway, RN, MSN, CAIP

AEU Content Area:
Delivery of Patient Care

IPCH Content Area:
Infection Prevention Strategies


Explore the pivotal role of leadership in enhancing sterile processing within Ambulatory Surgery Centers through the Quality Assurance and Performance Improvement (QAPI) framework. This session will provide in-depth insights into:

  • Leadership and QAPI integration in sterile processing
  • Best practices for infection prevention and control
  • Enhancing SPD through cross departmental collaboration

Whether you’re a seasoned leader or new to the field, this session will equip you with valuable insights and actionable strategies to elevate your sterile processing operations and drive excellence in patient care.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Advanced Financial Strategies: Profitability, Key Metrics and Boardroom Strategies Advanced


Faculty:
Will Evans, MA

AEU Content Area:
Financial


This session is designed for surgery center and management group leaders who are eager to enhance their financial expertise. The most successful surgery centers, operating in the top financial quartile, are laser-focused on data, benchmarks and proactive operations. In this session, you will gain expert-level insights into these practices, ultimately empowering you to maximize profitability, master key financial metrics and effectively communicate financial performance information to your board. Through interactive discussions and real-world examples, you will learn actionable strategies to drive financial performance and confidently lead your organization toward sustained financial success.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Peer Review and Beyond


Faculty:
Nyleen Flores, BA, CPMSM, CPCS, CPCO, CASC

AEU Content Area:
Human Resources


Explore the critical role that peer review plays in enhancing safety and quality in your surgery center. Then, focus on the steps you need to take to implement a top-quality process that can lead to better surgical outcomes, increased patient safety and a culture of continuous improvement in your facility.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Hot Topics in HIPAA


Faculty:
Angela T. Burnette, ESQ

AEU Content Area:
Regulatory and Legal Issues


Tired of the same old Health Insurance Portability and Accountability Act (HIPAA) training? This session provides a refreshing format for discussing the hot topics and real-life scenarios that make HIPAA come alive. What are the HIPAA nuances you need to know about? What are the latest trends among your workforce and others that can get you crosswise with HIPAA? Are healthcare personnel still posting personal health information (PHI) on social media? (Yes, they are). Also, what do you need to know about Office for Civil Rights (OCR) complaints and investigations? Come for a lively discussion of what's new and what you need to know. This session is for beginner, intermediate and advanced practitioners and combines positivity and humor with HIPAA.

3:45 pm–5:00 pm

3:45 pm–5:00 pm

Achieving Advanced Certification for Total Joint Replacements and Spine Surgery: Creating a Center of Excellence


Faculty:
Raghu Reddy, MBA, BS, CMR
Michael Patterson, MSN, RN, FACHE
Mary Haugen, MA, RN

AEU Content Area:
Delivery of Patient Care


Join this session to discuss the importance of achieving advanced total joint and spine surgery accreditation and the impact this advanced accreditation can have on the financial performance and patient outcomes at your ASC. Topics will include

  • best practices for patient selection and anesthesia guidelines,
  • the importance of patient and support person education for advanced certification,
  • strategies for care coordination and emergency management, and
  • how the clinical records and documentation differ from what is required for standard accreditation.

Panel members will share how to kick-start the program with a team effort and develop a strategic plan with your surgery center’s leadership.

6:00 pm–9:00 pm

6:00 pm–9:00 pm

ASCA Social Event


Join us for a memorable night under the stars at Camp ASCA! The Gaylord Rockies Resort offers the ideal setting and ambiance for a party embracing the great outdoors. With delicious food and refreshing beverages, attendees will be able to take in the crisp Colorado air next to the comfort of a warm fire. S’mores will certainly be a welcome treat after attendees test their outdoor skills with axe throwing and other camp activities.





Saturday, May 3

7:30 am–8:30 am

7:30 am–8:30 am

Attendee Breakfast


Start the last day of the conference off with a hot breakfast and cup of joe!

8:30 am–9:45 am

8:30 am–9:45 am

Where ASCs Fit in the Outpatient Surgery Continuum


Faculty:
Joan G. Dentler, MBA, Founder, Avanza Healthcare Strategies

AEU Content Area:
Financial


Find out how to evaluate your ASC's operations to better ensure you are "right-sizing" and "right-siting" care to meet the needs of the evolving outpatient surgical landscape and your community. Begin by gaining a better understanding of the current outpatient surgery continuum and how the role of ASCs within it has evolved. Then, learn about the long-term effects we can expect to see as surgical care continues to shift from inpatient to outpatient settings and from one outpatient setting to another.

8:30 am–9:45 am

8:30 am–9:45 am

Mastering ASC Design


Faculty:
Akshay Tavkar, MBA, CMPE, CASC

AEU Content Area:
Financial


Delve into the essentials of designing an efficient, patient-centric surgery center, with a focus on optimizing workflow, incorporating advanced technologies and ensuring regulatory compliance. Along with best practices for creating a healing environment that enhances the patient experience and staff productivity, Akshay will provide insights into the unique challenges inherent in additions and renovations, securing funding, equipment placement, and layout and design. Whether you are an architect, healthcare professional or ASC operations specialist, this talk will provide practical strategies and innovative ideas to elevate your facility's design and functionality. Don't miss this opportunity to learn from an industry leader and improve your facility.

8:30 am–9:45 am

8:30 am–9:45 am

Infection Prevention Surveillance and Investigation in the ASC


Faculty:
Lisa Berus, MED, MSN, RN, CASSPT, CNAMB, CAIP

AEU Content Area:
Delivery of Patient Care

IPCH Content Area:
Surveillance, Data Collection & Analysis


Learn how to perform the vital infection prevention (IP) surveillance and data collection your ASC relies on and get guidance on prioritizing the critical infection prevention surveillance areas your routine audits need to cover, including hand hygiene, safe injection practices, and cleaning and disinfection. Next, look at ways to use what you discover and how to respond if a postoperative surgical site infection occurs, including how to complete a thorough investigation and use data to identify trends. Leave with sample audit tools, a surgical site infection investigation form and real-world advice for communicating surveillance findings to healthcare workers, regulatory agencies and your ASC’s governing body. ASC infection preventionists, and everyone interested in eliminating postoperative surgical site infections in their facility, are encouraged to attend.

9:45 am–10:00 am

9:45 am–10:00 am

Morning Break


Start the last day of the conference off with a hot breakfast and cup of joe!

10:00 am–11:00 am

10:00 am–11:00 am

Infection Prevention Strategies


Faculty:
Deborah L. Mack, BSN, CAIP

AEU Content Area:
Delivery of Patient Care

IPCH Content Area:
Infection Prevention Strategies


The Infection Preventionist plays a significant role in protecting patients and staff from pathogens. Dive into the many components an IP must consider and the strategies they can employ to mitigate surgical site infections, including what needs to be monitored and how to improve compliance. Learn how the types of surgical cases you manage and the size of your center determine how often you should perform clinical rounding. Get tips for infection control reporting to your ASC’s Quality Committee and Governing Board.

10:00 am–11:00 am

10:00 am–11:00 am

Valuation Trends and Optimizing for Maximum Sale Value


Faculty:
Kevin McDonough, CFA

AEU Content Area:
Financial


Join this session for an in-depth look at historical transaction trends and relative valuations in the ASC market. We will analyze the current buyer market for ASCs and consider how the buyer pool has shifted over the medium-term history. Take a deep dive into the primary drivers of value from both fair market value and buyer perception perspectives. We will discuss the ASC sale process, including what the seller needs to provide when pursuing a sale. The session will conclude with insights into the future of the ASC M&A market and the trends likely to influence its direction.

10:00 am–11:00 am

10:00 am–11:00 am

Creating a Safe and Healthy Healthcare Workplace


Faculty:
Gianni Scarcello

AEU Content Area:
Quality Management


This session will delve into the challenges of maintaining a safe and supportive workplace in the ASC setting. We’ll cover key topics such as preventing workplace violence, managing infectious diseases, promoting mental wellbeing and reducing staff burnout. You’ll learn best practices and discover innovative solutions designed to mitigate risks, ensuring the safety and wellbeing of healthcare professionals and patients alike. Leave equipped with practical strategies to enhance your workplace culture, support your team's safety and provide exceptional care in a secure environment. Together, let’s create a safe haven in healthcare.

11:00 am–11:59 am

11:00 am–11:59 am

ASCA 2025 Meeting Adjourns


Start the last day of the conference off with a hot breakfast and cup of joe!

 


AEU Content Areas

Please Note: All times are MT.

Thursday, May 1

Time Title AEU Content Area
8:00 am–9:00 am
CMS Quality Reporting for ASCs
Quality Management

8:00 am–9:00 am

CMS Quality Reporting for ASCs

AEU Content Area: Quality Management

8:00 am–9:00 am
Federal, State and Private Payer Audits of ASCs
Regulatory and Legal Issues

8:00 am–9:00 am

Federal, State and Private Payer Audits of ASCs

AEU Content Area: Regulatory and Legal Issues

8:00 am–9:00 am
Managing Diverse Personalities on Your Board
Human Resources

8:00 am–9:00 am

Managing Diverse Personalities on Your Board

AEU Content Area: Human Resources

8:00 am–9:00 am
Medication Management & Drug Diversion Prevention in Your ASC
Regulatory and Legal Issues

8:00 am–9:00 am

Medication Management & Drug Diversion Prevention in Your ASC

AEU Content Area: Regulatory and Legal Issues

8:00 am–9:00 am
Expanding Cardiovascular Procedures in the ASC Setting
Delivery of Patient Care

8:00 am–9:00 am

Expanding Cardiovascular Procedures in the ASC Setting

AEU Content Area: Delivery of Patient Care

9:10 am–10:10 am
Using Systems Thinking to Resolve ASC Patient Safety Events
Quality Management

9:10 am–10:10 am

Using Systems Thinking to Resolve ASC Patient Safety Events

AEU Content Area: Quality Management

9:10 am–10:10 am
Unleash Your Full Leadership Potential
Human Resources

9:10 am–10:10 am

Unleash Your Full Leadership Potential

AEU Content Area: Human Resources

9:10 am–10:10 am
Leverage Data Analytics to Drive Revenue Cycle Improvements
Financial

9:10 am–10:10 am

Leverage Data Analytics to Drive Revenue Cycle Improvements

AEU Content Area: Financial

9:10 am–10:10 am
Effective Succession Planning for ASCs
Human Resources

9:10 am–10:10 am

Effective Succession Planning for ASCs

AEU Content Area: Human Resources

9:10 am–10:10 am
Implement and Grow Your Outpatient Total Joint Replacement Program
Delivery of Patient Care

9:10 am–10:10 am

Implement and Grow Your Outpatient Total Joint Replacement Program

AEU Content Area: Delivery of Patient Care

11:00 am–12:30 pm
Keynote Session
Quality Management

11:00 am–12:30 pm

Implement and Grow Your Outpatient Total Joint Replacement Program

AEU Content Area: Quality Management

2:20 pm–3:35 pm
Best Practices in Revenue Cycle Management
Financial

2:20 pm–3:35 pm

Best Practices in Revenue Cycle Management

AEU Content Area: Financial

2:20 pm–3:35 pm
Conducting a Proper Employee Performance Evaluation
Human Resources

2:20 pm–3:35 pm

Conducting a Proper Employee Performance Evaluation

AEU Content Area: Human Resources

2:20 pm–3:35 pm
Federal Update
Regulatory and Legal Issues

2:20 pm–3:35 pm

Federal Update

AEU Content Area: Regulatory and Legal Issues

2:20 pm–3:35 pm
Protect Your Patients and Healthcare Team with Consistent Life Safety Compliance
Regulatory and Legal Issues

2:20 pm–3:35 pm

Protect Your Patients and Healthcare Team with Consistent Life Safety Compliance

AEU Content Area: Regulatory and Legal Issues

3:45 pm–5:00 pm
Hot Topics in Legal Compliance for ASCs
Regulatory and Legal Issues

3:45 pm–5:00 pm

Hot Topics in Legal Compliance for ASCs

AEU Content Area: Regulatory and Legal Issues

3:45 pm–5:00 pm
Automation in Action: Overcoming Top Challenges
Financial

3:45 pm–5:00 pm

Automation in Action: Overcoming Top Challenges

AEU Content Area: Financial

3:45 pm–5:00 pm
Pharmacy Documentation: Tips for Patient Safety and Survey Success
Regulatory and Legal Issues

3:45 pm–5:00 pm

Pharmacy Documentation: Tips for Patient Safety and Survey Success

AEU Content Area: Regulatory and Legal Issues

3:45 pm–5:00 pm
Delegation for Doers
Quality Management

3:45 pm–5:00 pm

Delegation for Doers

AEU Content Area: Quality Management

3:45 pm–5:00 pm
Ramp Up Your ASC Leadership Skills with Advice from These Experts
Human Resources

3:45 pm–5:00 pm

Ramp Up Your ASC Leadership Skills with Advice from These Experts

AEU Content Area: Human Resources



Friday, May 2

Time Title AEU Content Area
8:45 am–10:15 am
Real-World Solutions to Common Risk Management Concerns
Human Resources

8:45 am–10:15 am

Real-World Solutions to Common Risk Management Concerns

AEU Content Area: Human Resources

8:45 am–10:15 am
Finance 101- An Introduction to Finance and Accounting in ASCs
Financial

8:45 am–10:15 am

Finance 101- An Introduction to Finance and Accounting in ASCs

AEU Content Area: Financial

8:45 am–10:15 am
Charting the Course: Quality Improvement and Benchmarking in Action
Quality Management

8:45 am–10:15 am

Charting the Course: Quality Improvement and Benchmarking in Action

AEU Content Area: Quality Management

8:45 am–10:15 am
Getting to Know Your AOs: Background, Expectations and Common Deficiencies
Regulatory and Legal Issues

8:45 am–10:15 am

Getting to Know Your AOs: Background, Expectations and Common Deficiencies

AEU Content Area: Regulatory and Legal Issues

8:45 am–10:15 am
Reducing CMS-Covered Procedures Claims Denials through Physician Communications of Documentation Criteria
Financial

8:45 am–10:15 am

Reducing CMS-Covered Procedures Claims Denials through Physician Communications of Documentation Criteria

AEU Content Area: Financial

11:40 am–12:40 pm
Strategies for Overcoming Unconscious Bias and Transforming Ambulatory Care
Quality Management

11:40 am–12:40 pm

Strategies for Overcoming Unconscious Bias and Transforming Ambulatory Care

AEU Content Area: Quality Management

11:40 am–12:40 pm
Optimizing Your Clinical Workforce
Human Resources

11:40 am–12:40 pm

Optimizing Your Clinical Workforce

AEU Content Area: Human Resources

11:40 am–12:40 pm
Advocacy Alchemy: Unleash the Power of Grassroots Engagement
Regulatory and Legal Issues

11:40 am–12:40 pm

Advocacy Alchemy: Unleash the Power of Grassroots Engagement

AEU Content Area: Regulatory and Legal Issues

2:10 pm–3:25 pm
A Leader’s Guide to Effective and Compliant Employee Investigations and Termination
Human Resources

2:10 pm–3:25 pm

A Leader’s Guide to Effective and Compliant Employee Investigations and Termination

AEU Content Area: Human Resources

2:10 pm–3:25 pm
Pro Tips for Successful ASC Payer Contract Negotiations
Financial

2:10 pm–3:25 pm

Pro Tips for Successful ASC Payer Contract Negotiations

AEU Content Area: Financial

2:10 pm–3:25 pm
Manage Your Financial Statements Effectively; Boost Your Bottom Line
Financial

2:10 pm–3:25 pm

Manage Your Financial Statements Effectively; Boost Your Bottom Line

AEU Content Area: Financial

2:10 pm–3:25 pm
Writing a Successful Plan of Correction
Regulatory and Legal Issues

2:10 pm–3:25 pm

Writing a Successful Plan of Correction

AEU Content Area: Regulatory and Legal Issues

2:10 pm–3:25 pm
Evolving Trends in ASC Anesthesia
Delivery of Patient Care

2:10 pm–3:25 pm

Evolving Trends in ASC Anesthesia

AEU Content Area: Delivery of Patient Care

2:10 pm–3:25 pm
Infection Preventionist Education and Training
Human Resources

2:10 pm–3:25 pm

Infection Preventionist Education and Training

AEU Content Area: Human Resources

3:45 pm–5:00 pm
Advanced Financial Strategies: Profitability, Key Metrics and Boardroom Strategies
Financial

3:45 pm–5:00 pm

Advanced Financial Strategies: Profitability, Key Metrics and Boardroom Strategies

AEU Content Area: Financial

3:45 pm–5:00 pm
Peer Review and Beyond
Human Resources

3:45 pm–5:00 pm

Peer Review and Beyond

AEU Content Area: Human Resources

3:45 pm–5:00 pm
Hot Topics in HIPAA
Regulatory and Legal Issues

3:45 pm–5:00 pm

Hot Topics in HIPAA

AEU Content Area: Regulatory and Legal Issues

3:45 pm–5:00 pm
Achieving Advanced Certification for Total Joint Replacements and Spine Surgery: Creating a Center of Excellence
Delivery of Patient Care

3:45 pm–5:00 pm

Achieving Advanced Certification for Total Joint Replacements and Spine Surgery: Creating a Center of Excellence

AEU Content Area: Delivery of Patient Care



Saturday, May 3

Time Title AEU Content Area
8:30 am–9:45 am
Where ASCs Fit in the Outpatient Surgery Continuum
Financial

8:30 am–9:45 am

Where ASCs Fit in the Outpatient Surgery Continuum

AEU Content Area: Financial

8:30 am–9:45 am
Mastering ASC Design
Financial

8:30 am–9:45 am

Mastering ASC Design

AEU Content Area: Financial

8:30 am–9:45 am
Infection Prevention Surveillance and Investigation in the ASC
Delivery of Patient Care

8:30 am–9:45 am

Infection Prevention Surveillance and Investigation in the ASC

AEU Content Area: Delivery of Patient Care

10:00 am–11:00 am
Valuation Trends and Optimizing for Maximm Sale Value
Financial

10:00 am–11:00 am

Valuation Trends and Optimizing for Maximum Sale Value

AEU Content Area: Financial

10:00 am–11:00 am
Creating a Safe and Healthy Healthcare Workplace
Quality Management

10:00 am–11:00 am

Creating a Safe and Healthy Healthcare Workplace

AEU Content Area: Quality Management