In Search of Excellence—Clinical Benchmarking

WEBINAR: October 15, 2024, 1:00 pm ET (On Demand October 16–December 31, 2025)

Speaker(s): Becky Ziegler-Otis, MHA, RHIA, CPHQ, CHC, CASC

Continuing Education: Eligible for 1 hour of AEU/CE | AEU Content Area: Quality Management

ASCs have a solid reputation of providing top-quality, safe care at an affordable price. As a leader, committed to meeting and exceeding that standard, you can rely on clinical benchmarking to help you foster continuous improvement and validate your center’s commitment to ensuring the best for your patients. Focus on the value of clinical benchmarking, from both internal and external perspectives, and get practical insights into the benchmarking measures and applications you can rely on as you lead your center in its quest for excellence.

Speaker(s)

Becky Ziegler-Otis, MHA, RHIA, CPHQ, CHC, CASC
Regulatory/Accreditation Specialist/Healthcare Consultant, Wausau Surgery Center

Becky is an avid proponent of the ASC industry, is certified as a Surgery Center Administrator, and currently serves on the ASCA Board. She was employed for thirteen years as the ASC Administrator of a multi-specialty independent surgical center and remains active in the ASC space as the Assistant Executive Director of the ASC Quality Collaboration and in consulting/assisting surgical centers with regulatory, and operational projects.

With a background in leadership, performance improvement including benchmarking, healthcare compliance, survey preparation, health information management, and revenue cycle management, her career expands the entire healthcare spectrum, encompassing acute care, long-term care, psychiatric care, outpatient clinics, and outpatient surgery.