Business Offices Mistakes: How to Spot, Avoid, Correct and Prevent Them

WEBINAR: October 17, 2023, 1:00 pm ET

Speaker(s): Tara Gillon, CRCP-P

Continuing Education: Eligible for 1 hour of AEU/CE | AEU Content Area: Financial

Business office mistakes can result in significant revenue deficits for your ASC. Learn how to detect and prevent common errors and identify new methods for improving your revenue cycle. This program encompasses all business office tasks that can negatively affect your ASC’s revenue stream, including inadequate staffing, neglecting to implement up-front collections or pre-procedure patient financial counseling, improper insurance verification, coding errors, delayed or incomplete claim submission, inadequate collection efforts and forgoing routine auditing.

Speaker(s)

Tara Gillon, CRCP-P
Chief Operations Officer, Serbin Medical Billing

Tara Gillon, ASP, CRCP-P, is the chief operations officer for Serbin Medical Billing. She has more than 25 years experience in healthcare and 15 years in ASC revenue cycle management. She has managed revenue for multiple specialties and sites, including ASCs, large multispecialty practices with primary and specialty care, hospitals, nursing homes, radiology, physical therapy, sleep labs, and laboratory services. She currently focuses on developing policies and workflow patterns to improve revenue cycle and streamline departments, high-level resolution of managed care issues affecting revenue cycle, and leading employee education programs that provide the latest resources for billing, collections, compliance and payer and state guidelines.

Ms. Gillon is a graduate of the University of Georgia and a member of the American Association of Healthcare Administrative Management (AAHAM), through which she is certified as a revenue cycle professional.