Colleen Moore became a Certified Medical Assistant in 1983 and a Certified Professional Coder with AAPC in 1998. Colleen has experience working in OB/GYN, ENT, general practice–urgent care, physical therapy and 13 years experience working in orthopedic surgery. She also worked in a Healthsouth ASC as a surgery scheduler and coder from 1998 to 2002. In 2003, Colleen moved to performance improvement analyst for Surgical Care Affiliates, Inc., which is one of the largest providers of outpatient surgery in the United States. Based in Deerfield, Illinois, the company has a network of more than 200 ambulatory surgery centers located in 35 states. Along with her teammates in the Performance Improvement Department, she provides education, training and coding support in all specialties for remote coders employed by SCA. Colleen resides in Las Vegas, Nevada.

Tara Gillion, ASP, CRCP-P, is the Chief Operations Officer for Serbin Medical Billing. She has more than twenty years experience in healthcare and ten years in ASC revenue cycle management. She has managed revenue for multiple specialties and sites, including ASCs, large multi-specialty practices with primary and specialty care, hospital, nursing home, radiology, physical therapy, sleep labs, and laboratory services. She currently focuses on developing policies and workflow patterns to improve revenue cycle and streamline departments, high level resolution of managed care issues affecting revenue cycle, and leading employee education programs that provide the latest resources for billing, collections and compliance, as well as payer and state guidelines.

Ms. Gillon is a graduate of the University of Georgia and is a member of the American Association of Healthcare Administrative Management (AAHAM) and is certified by AAHAM as a Certified Revenue Cycle Professional.

Mandeara Frye is the Director of Coding at Surgical Notes. She’s worked in healthcare since 2000, with extensive ASC experience beginning in 2008 that includes business office management, revenue cycle, coding, and auditing. Mandeara is a certified auditor and enjoys training and educating coders and providers on correct, compliant coding. She is a graduate of Weber State University with a Bachelors in Health Information Management.

Kris Brown is a Senior Coding & Auditing Manager at Surgical Notes. She started working in healthcare in 2000 in denial management when she discovered a passion for coding. She became a certified coder in 2004 and has experience in ASC, hospital outpatient surgery and observation, and professional coding. She is also a certified auditor and enjoys auditing and training new coders where she can share her knowledge and passion for coding. She is a Registered Healthcare Information Technician and graduate of Clarkson College in Omaha, NE with an Associate Degree in Health Information Technology.

Jenny is currently the Director of Revenue Cycle and Payer Relations for Orthopaedic & Spine Center of the Rockies. She has oversight of collections, billing and payer relations supporting over 100 total providers across multiple orthopedic sub-specialties in addition to ambulatory surgery in three centers. She has 20+ years of experience in Health Care Revenue Cycle Management in both corporate and private practice settings. Jenny's expertise and experience is multifaceted with front end and clinical oversight experience to back end revenue cycle management. She has a passion for revenue cycle management and strategy. Jenny is known around the industry for her tenacious and ethical approach to A/R management. She looks to out of the box ideas to pave the way for new ways of managing an ever changing industry.