Language Services FAQs
Why would we need interpretation services?
According to Section 1557 of the Affordable Care Act, medical entities that receive funding from the US Department of Health & Human Services (HHS) must provide reasonable communication access to non-English speaking, hearing and visually impaired patients. It is strongly recommended that these medical entities have a language service program in place. More information about this legislation is available here.
What is the difference between translation and interpretation?
The difference between translation and interpretation is that a translator conveys the meaning of the source in writing while an interpreter conveys the meaning orally.
How many languages does Akorbi support for both translation and interpretation?
More than 170 languages.
Do the interpreters have a medical background and understand health care?
Yes. Akorbi’s interpreters have extensive experience in health care settings and must have a minimum of three years providing professional interpretation in the health care arena.
How will our patients know that these services are available?
Akorbi will provide you with a printable poster to display in your facility that communicates available interpretation assistance in the top 15 languages in your state. In addition, Akorbi will localize the same information for your website.