6:30am–7:30am |
Description: ASCA adds to the promotion of fitness and wellness with an amplifying morning bootcamp workout. ASCA's Bootcamp is for all ages and fitness levels! This 60-minute session will begin April, 13 at 6:30 am.
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7:00am–8:00am |
Location: Foyer
Description: Start the day off with a breakfast filled with bagels, pastries, fruit and a variety of juices and, of course, a cup of coffee to get you going!
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8:00am–9:00am |
Faculty: Pat Ewald, RN Dallas Surgical Partners
Content Area: Regulatory and Legal Issues
Description: New Centers for Medicare & Medicaid Services’ (CMS) emergency preparedness requirements focus on continuity of operations and putting patient care at the center of emergency planning. Get to know how the new rules affect your center, and learn practical approaches for complying with both the spirit and letter of the new requirements.
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8:00am–9:00am |
Faculty: Darcy Thor, MBA, CMRP, CPC-A Harmony Surgery Center
Content Area: Financial
Description: Learn how to calculate key performance indicators (KPIs) and how to apply this information to benchmark your facility within the industry and against itself for financial health and success. Identify trends and improvement opportunities to help you grow or refocus your business.
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8:00am–9:00am |
Faculty: Laurie Heels, MSN, RN Dartmouth-Hitchcock Medical Center
Content Area: Quality Management
Description: Identify the types of unplanned events that can occur in an ASC setting and discuss what can be learned from early catches, near-misses and actual sentinel events. Gain an understanding of rule-, knowledge- and skill-based errors and how leadership can investigate errors and develop a plan for improvement. Leave knowing how to develop a culture of safety in your ASC that actively involves everyone in preventing errors.
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8:00am–9:00am |
Faculty: Rena Courtay, RN, BSN, MBA, CASC Solutions for Outpatient Surgery
Content Area: Human Resources
Description: Find out how to define disruptive physician behavior, look at the scope of the problem and explore details about when and where this behavior occurs. Look into the consequences and risks for your ASC and your ASC’s physicians. Study actual scenarios and case studies that illustrate the problem and suggest potential solutions. Discuss steps for corrective feedback conversations with disruptive physicians. Consider and ask questions about actions for dealing with the problem if corrective feedback does not work.
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8:00am–9:00am |
Faculty: Greg Hickman, MD Andrews Institute ASC
Terri Gatton, RN, CNOR, CASC Andrews Institute ASC
Content Area: Delivery of Patient Care
Description: Both novice and experienced clinicians are invited to join this deep dive into the process of setting up, maintaining and growing a successful regional block program. Discuss staff selection, training, product and supply selection, cost and billing issues, outcomes, the role for quality improvement and studies, patient engagement and education. Examine the process from the perspectives of anesthesia providers, physicians and clinical and administrative staff.
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8:00am–9:00am |
Faculty: Hassan Bilal, CRCST, CST Medline Industries
Content Area: Delivery of Patient Care
Description: Examine best practices and recommendations for operating a sterile processing environment based on Accreditation Association for Ambulatory Health Care (AAAHC), Association for the Advancement of Medical Instrumentation (AAMI) and Association of periOperative Registered Nurses (AORN) standards. Describe the effects of Toxic Anterior Segment Syndrome (TASS) and its relationship to decontamination, processing and sterilization of instrumentation. Focus on care, handling, cleaning and sterilization of surgical instrumentation according to manufacturer's instructions for use (IFU) and the proper way to perform Immediate Use and Steam Sterilization (IUSS), also known as “flashing.” Describe Hospital Associated Infections (HAI) and how they affect patients and staff in ASCs.
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9:10am–10:10am |
Happiness: What Your Mother Didn't Tell You
Faculty: Daniel Gilbert Harvard University, Department of Psychology
Content Area: Human Resources
Description: Most of us think we know what would make us happy and that our only problem is getting it. But research in psychology, economics and neuroscience shows that people are not very good at predicting what will make them happy, how happy it will make them and how long that happiness will last. Is the problem that imagination has limits or that society misleads us about the true sources of human happiness? The answer to both questions is yes. Professor Gilbert will explain why, when it comes to finding happiness, we can’t always trust our minds or our mothers.
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10:10am–11:10am |
Location: Exhibit Hall
Description: Don’t miss out on your last chance to visit the ASC industry’s largest exhibit hall with our morning coffee break.
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11:15am–12:15pm |
Faculty: Arnaldo Valedon, MD First Colonies Anesthesia Associates
Content Area: Delivery of Patient Care
Description: Reduce infections in your ASC with this overview of infections in outpatient surgery and the role of your anesthesia team in helping to prevent them. Examine predictors of infections, ways your anesthesia team can identify and eliminate them, techniques for eliminating undesirable anesthesia practices that can contribute to infections common in outpatient surgery, and actions you can expect your anesthesia team to take to prevent infections in your ASC.
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11:15am–12:15pm |
Faculty: Martha Colen, RN, BA, BSN, MBA, CASC Virginia Beach Ambulatory Surgery Center
Content Area: Human Resources
Description: Finding and retaining the next tier of qualified leaders is critical to an organization's success, but these efforts are futile if the development of these leaders is ignored and they are not prepared for their new roles. Neglecting the resolution of skill gaps can disrupt the leadership transition for even the most promising new managers. Discuss the importance of developing managerial talent from within by cultivating and retaining existing employees to ensure the availability and capability of the people who will lead your ASC in the future.
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11:15am–12:15pm |
Faculty: Nick Fees, CPA OptumCare
Content Area: Financial
Description: Improve your revenue cycle and your bottom line with tools and tips you need to improve your ASC’s financial operations. Focus on identifying the right reporting mechanisms to identify opportunities unique to your ASC and get practical examples of how to dedicate your time to generating tangible improvement.
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11:15am–12:15pm |
Faculty: Scott Schoeffel Nossaman
Content Area: Financial
Description: Collecting from a dissatisfied patient can be tricky business. Join this session to learn
- Best practices for avoiding legal and financial risk;
- How to recognize the warning signs of risk;
- How to determine when and if a patient balance should be written off;
- How not to admit fault, yet keep the patient happy; and
- When to involve your ASC’s administrator, a risk manager or an attorney.
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11:15am–12:15pm |
Faculty: Colin Rorrie, PhD, FASAE, CAE CCR & Associates
Content Area: Financial
Description: A well-constructed strategic plan can help your ASC prepare for the future, manage its priorities and achieve its goals. Learn key principles and components of an effective strategic plan. Then begin drafting a plan for your ASC, including a mission statement, values, goals, objectives and strategies that will lead your ASC to success. Leave the session with a solid start on a three-year plan custom-fitted to your ASC.
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11:15am–12:15pm |
Faculty: Michelle George, RN, MSN, CASC Surgical Care Affiliates
Ann Shimek, RN, BSN, MSN, CASC United Surgical Partners International
Content Area: Quality Management
Description: Even with a delay on the horizon for the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS) survey that the Centers for Medicare & Medicaid Services (CMS) has introduced, many ASCs are starting now to find out what they need to know to successfully implement this new survey. Three experienced ASC management professionals who have voluntarily implemented the survey in multiple ASCs will talk about future plans for the survey and share their experiences with everything from choosing a CMS-approved survey vendor to orienting staff, navigating the challenges and managing your ASC’s role in the survey process.
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12:25pm–1:50pm |
Description: Take a short break from the intensive educational program and enjoy a leisurely sit-down lunch with your colleagues while you help celebrate recent successes in the ASC industry. Along with the networking opportunities you will find at this event, be prepared to be entertained when our featured speaker takes the stage. Invite your friends, colleagues and family members to join in. This part of ASCA’s annual meeting offers something that everyone can enjoy.
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2:00pm–3:30pm |
Faculty: William Phillips, BS, MS, PhD, CGC, CIAQP, CDT, FMA RITEway Building Services
Content Area: Regulatory and Legal Issues
Description: The new standards for compliance with the National Fire Protection Association’s Health Care Facilities Code are finally fully implemented, changing compliance criteria for the industry. For the past few years, the Centers for Medicare & Medicaid Services and state and local compliance standards have referenced the same version of the new standards. Beginning this year, the local and state standards are changing.
Historically, compliance with standards changed from direct compliance to performance-based compliance. These most recent changes introduce risk-based compliance. Under the new rules, each facility, by application of risk assessments of systems, has the ability to tailor many compliance standards to its individual needs and requirements, allowing for a better fit into each facility’s operating plan.
This presentation explores new methods your facility can use to ensure compliance with the new standards. Special focus will be placed on exploring what is required for certifications and training for technicians performing work, as well as what documentation needs to be added to the records of completed inspections and testing for compliance.
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2:00pm–3:30pm |
Faculty: Nelson Gomes PriorityOne Group
Timothy Russell Federal Bureau of Investigation
Content Area: Regulatory and Legal Issues
Description: Cybercriminals are targeting health care organizations of all sizes, including ASCs. Protenus, a patient privacy protection group, reports that in 2016 an average of at least one health data breach per day affected more than 27 million patient records. Failure to take cybercrime seriously could lead to significant legal and financial consequences. Learn about ASC data security requirements, common security vulnerabilities and steps you can take to better protect sensitive data.
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2:00pm–3:30pm |
Faculty: Lauren Schneider, RN, CGRN, CFER, CASC AMSURG
Content Area: Delivery of Patient Care
Description: Endoscope reprocessing issues are in the spotlight, and surveyors are concentrating on how ASCs are educating and training their staff. Walk through simple steps to develop a customized orientation plan for new endoscope reprocessors and ongoing education and competencies in your facility as well as a plan for monthly monitoring of staff performance. Verify competencies annually on all steps of endoscope reprocessing with the comprehensive education and competency program you put in place.
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2:00pm–3:30pm |
Faculty: Kathy Skibinski, MS, RPh WMSS PharmEcology Services
Monica Livingston WMSS PharmEcology Services
Content Area: Regulatory and Legal Issues
Description: Examine current federal regulations governing the management of hazardous pharmaceutical waste, managing your facility according to the appropriate waste generation capacity and preventing diversion while managing controlled substance waste. Find out how the new Hazardous Waste Generator Improvements Rule that went into effect May 30, 2017, impacts your facility and how your daily workflows will be affected in 2018 when the Management Standards for Hazardous Waste Pharmaceuticals—the largest change in hazardous waste management since Resource Conservation and Recovery Act (RCRA) regulations were finalized in 1980—are likely to take effect.
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2:00pm–3:30pm |
Faculty: Alsie Fitzgerald, RN, CASC AAAHC
Content Area: Quality Management
Description: Review the process for establishing a quality improvement program, with a focus on identifying and measuring key indicators and conducting meaningful and useful studies that identify and fix problems specific to your ASC. Participants in this roundtable discussion will write and review actual studies. This session is geared toward ASC staff who have no training in quality improvement and have other center responsibilities in addition to quality improvement.
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2:00pm–3:30pm |
Faculty: Terry Bohlke, CASC Community Health Systems
Content Area: Financial
Description: Participate in this hands-on introductory course to learn how to read the basic financial statements used in ASCs (Income Statement, Balance Sheet and Cash Flow Statement) and how to evaluate common ASC financial transactions. Review standard ASC financial metrics, how to calculate them and where to get meaningful benchmarks.
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3:30pm–3:45pm |
Location: Foyer
Description: Take a quick break between sessions to enjoy a little snack or a drink before heading back to the educational sessions.
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3:45pm–5:15pm |
Faculty: Jan Allison, RN, CHSP AMSURG
Content Area: Regulatory and Legal Issues
Description: ASC surveyors evaluate whether your ASC’s policies support standards and Medicare requirements and reflect current best practices. They also assess staff compliance. This session will cover the list of policies accreditation and regulatory bodies require an ASC to have in place and challenges surveyors have uncovered with how policies are written, maintained and implemented. Learn steps your ASC can follow to facilitate staff adherence to the policies and procedures your ASC has in place.
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3:45pm–5:15pm |
Faculty: Michele McKinley, LVN, CRCST, CIS, CHL, AGTS, ASQ CMQ/OE STERIS Corporation
Content Area: Delivery of Patient Care
Description: Make sure you understand all the guidelines for reprocessing medical devices that apply inside your ASC, their role in protecting patient safety and the practices your ASC can put in place to ensure compliance. Use the information from this session as a template of compliance you can carry back to your ASC. If you are planning on expanding your service line or made a change recently, you won’t want to miss this session.
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3:45pm–5:15pm |
Faculty: Bill Berry, MD, MPH, MPA, FACS Ariadne Labs
Content Area: Quality Management
Description: Scientifically rooted in more than 20 years of research, TeamSTEPPS can lead to improvements in patient safety by improving teamwork and communication in and out of your ASC’s operating room or rooms. Learn more about this innovative program developed by the Department of Defense’s Patient Safety Program in cooperation with the Agency for Health Care Research and Quality and ASCA member ASCs, and find out how you can make TeamSTEPPS work in your ASC.
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3:45pm–5:15pm |
Faculty: Becky Ziegler-Otis, RHIA, CPHQ, CHC, CASC Ambulatory Surgical Center of Stevens Point
Tom Wilson Global One Ventures
Content Area: Financial
Description: Is bundled pricing a fit for your ASC? Explore reasons why you may want to consider bundling as an option for your ASC. If you see a fit, consider the realities of how to proceed. Look carefully at the steps you need to take, and the time and effort you will need to invest, to create a successful program. Look closely at an in-depth case study of a bundled payment experience in one ASC and a comprehensive review of more than 5,000 bundled payment cases in 70 ASCs in California.
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3:45pm–5:15pm |
Faculty: Cindy Young, BSN, RN, CASC Surgery Center of Farmington
Lisa Austin, CASC Pinnacle III
Content Area: Human Resources
Description: Join this multi-generational interactive session to experiment with new approaches to problem-solving, inter-generational communication and staff empowerment. Audience members will work together to address challenges commonly encountered in the ASC setting. Upon completion, they will share their results, with a focus on the varying approaches and skill sets each generation brings that can lead to success. Take home new insights and techniques you can use to successfully guide your multi-generational employees to work together as an effective team.
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3:45pm–5:15pm |
Faculty: John Goehle, MBA, CASC, CPA Ambulatory Healthcare Strategies
Content Area: Financial
Description: Focus on advanced topics in ASC finance, including budgeting systems, how to analyze financial statements to identify actions to improve profitability and making sound financial projections. Discuss ways to handle difficult financial situations.
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7:00pm |
Description: ASCA’s social event is the perfect opportunity to take a break and enjoy an evening out with other ASCA 2018 attendees. Enjoy a light dinner and plenty of refreshments, while the band plays a collection of classic rock and dance music favorites to keep the dance floor packed! Don’t miss this chance to spend some time networking with your ASC friends, new and old!
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