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Maximize Your Investment in Your Business Office Personnel

February 18, 2014

Staffing is one of the two largest variable expenses for surgery centers, and the cost of staffing increases significantly with staff turnover. Not only do you have the cost of finding and training a new employee, but you also lose the substantial investment you made in the prior employee. Do you know how to identify the right individuals to work in your business office and keep them from leaving your ASC?

Learn what you need to know about hiring, training and retaining personnel during ASCA's next webinar "Maximize Your Investment in Your Business Office Personnel." The webinar will take place on Tuesday, February 25, at 1:00 pm ET.

Join Arthur E. Casey, CASC, senior vice president for Outpatient Healthcare Strategies, as he discusses:

  • Guidelines for interviewing applicants and identifying the strongest candidates

  • How to effectively train new personnel

  • Creation of meaningful competency review and ongoing performance assessment to help employees grow and keep them happy with their work

  • Successful approaches to challenging and motivating personnel

Keep your staff satisfaction high and turnover rate low. Register today (CEU and AEU credit is available).

ASCA member discount: ASCA members save $50 on all webinars and can register for the entire 2014 series and receive an additional 10% off the total price.



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